Contact Us
LuxGlassHub.com a New Time VP LLC Company is an independent luxury eyewear resale marketplace. Our team is here to help with any question, request, or feedback you may have.
Get in Touch
Reach Our Team
Support Email
Phone
Response Time
Within 24 business hours from Monday to Friday
Visit Us
Store Location
Stop by our store inside The Mills at Jersey Gardens to explore our luxury eyewear in person and speak with our specialists.
When We’re Open
Customer Support Hours
Our customer support team is available during the hours below (Eastern Standard Time).
| Monday – Friday | 10:00 AM – 7:00 PM |
| Saturday | 11:00 AM – 6:00 PM |
| Sunday | Closed |
We aim to respond to all inquiries within 24 business hours.
Send a Message
Write to Our Team
Have a question about an order, product, or anything else? Fill out the form below and our team will get back to you as soon as possible.
About LuxGlassHub
LuxGlassHub.com is an independent luxury eyewear resale marketplace. We connect customers with carefully curated pieces from leading designer brands, focusing on authenticity, quality, and a refined shopping experience.
Order & Product Inquiries
For the fastest response on order-related questions, please include the following details when reaching out:
Response Times
We aim to respond to all inquiries within 24 business hours. Messages received on weekends or public holidays will be answered on the next business day. During periods of high demand, response times may be slightly longer.
Feedback & Suggestions
Your feedback helps us improve. If you have suggestions about our products, website, or overall service, feel free to share them with us at support@luxglasshub.com. We genuinely appreciate hearing from our customers.