Contact Us

LuxGlassHub.com is an independent luxury eyewear resale marketplace. Our team is here to help with any question, request, or feedback you may have.

Get in Touch

Reach Our Team

Support Email

support@luxglasshub.com

Response Time

Within 24 business hours from Monday to Friday

Visit Us

Store Location

Stop by our store inside The Mills at Jersey Gardens to explore our luxury eyewear in person and speak with our specialists.

LuxGlassHub Store
The Mills at Jersey Gardens
651 Kapkowski Rd, Elizabeth, NJ 07201
United States
Phone: +1 (973) 695-4422

When We’re Open

Customer Support Hours

Our customer support team is available during the hours below (Eastern Standard Time).

Monday – Friday10:00 AM – 7:00 PM
Saturday11:00 AM – 6:00 PM
SundayClosed

We aim to respond to all inquiries within 24 business hours.

Send a Message

Write to Our Team

Have a question about an order, product, or anything else? Fill out the form below and our team will get back to you as soon as possible.




    We’re Here to Help.

    Whether you need assistance with an order, product details, or general inquiries, our team is ready to provide the support you deserve.

    Email Support

    About LuxGlassHub

    LuxGlassHub.com is an independent luxury eyewear resale marketplace. We connect customers with carefully curated pieces from leading designer brands, focusing on authenticity, quality, and a refined shopping experience.

    Order & Product Inquiries

    For the fastest response on order-related questions, please include the following details when reaching out:

    Order number (if applicable)
    Full name used at checkout
    Email address associated with the order
    A clear description of your question or concern

    Response Times

    We aim to respond to all inquiries within 24 business hours. Messages received on weekends or public holidays will be answered on the next business day. During periods of high demand, response times may be slightly longer.

    Feedback & Suggestions

    Your feedback helps us improve. If you have suggestions about our products, website, or overall service, feel free to share them with us at support@luxglasshub.com. We genuinely appreciate hearing from our customers.